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Portable alarms and cameras give road workers more confidence

Replacing body cameras with Intellicam® has reduced the number of aggressive confrontations and given workers a greater sense of security.

The Challenge

Works on the B1393 High Road in Epping required a long diversion route which caused irritation and frustration with some road users. This led to an increased number of incursions as people attempted to breach the works to avoid the diversion and a greater level of angry, aggressive and often violent confrontations with road workers.

Triplex Traffic Management, working on behalf of Essex Highways, reported that some confrontations were exacerbated when operatives activated their body cameras to start recording as the member of the public objected to being filmed.

Our Solution

Triplex Traffic Management approached HRS to explore a digital solution to the challenges they faced. HRS proposed the installation of an Intellicone® Incursion Prevention & Warning System (IIPAWS®) and three Intellicam® devices located at the entry points and close to the gatemen’s locations.

Incursion prevention

The IIPAWS® system placed a series of Intellicone® Portable Site Alarms (PSA) throughout the works, including at the point of entry. These PSAs sounded an alarm if a breach occurred. On many occasions the noise of the alarm stopped the motorist
or pedestrian in their tracks and prevented an incursion.

On an occasion where they continued through the closure, the PSAs located within the works sounded an alarm and activated flashing lights which warned workers of a breach and gave them time to get to a place of safety.

Managing confrontations

Intellicam® is a portable incident camera that captures site incursions, customer confrontations or any other activity in and around a work site and automatically clips the footage to provide a high-definition recording of the activity before, during and after the event.

By placing Intellicam® at the point of closure and activating the panic alarm, gatemen did not have to visibly push a button to activate body cameras on approach to the road user and risk aggravating an already volatile situation. However, they were confident that the four high-definition cameras in the Intellicam® were capturing a panoramic recording of the interaction with the road user which could be used as evidence if required.


Following the installation of IIPAWS® and Intellicam®, Triplex TM recorded:

  • Fewer incursions into the works
  • Fewer interactions between gatemen and road users
  • Less aggressive confrontations
  • More relaxed and confident gatemen and operatives

For more information please download the case study or call us on +44 (0) 800 206 13 19

“While we use body cameras to give our operatives an extra layer of protection during confrontations, we found that in some cases, they were actually aggravating an already tense and risky situation.”